FAQ

WE SPECIALIZE IN DESIGNING AND CREATING A BROAD RANGE OF CUSTOM PIECES, INCLUDING COSTUMES FOR COSPLAY OR THEATER, FASHION GARMENTS FOR SPECIAL OCCASIONS, CORPORATE MASCOTS, AND BRANDED APPAREL. IF YOU CAN ENVISION IT, WE CAN BRING IT TO LIFE WITH OUR SKILLED TEAM AND DIVERSE EXPERTISE.

ABSOLUTELY. WE EXCEL AT PRODUCING CUSTOM PIECES THAT ALIGN WITH SPECIFIC THEMES OR CORPORATE IDENTITIES. WHETHER IT’S A MAJOR BRAND ACTIVATION, A THEMED PARTY, OR A TRADE SHOW UNIFORM, WE’LL DESIGN UNIQUE GARMENTS THAT SHOWCASE YOUR EVENT OR BRAND’S PERSONALITY.

YES. WE CAN REPRODUCE AN EXISTING DESIGN IN MULTIPLE SIZES OR COLOR VARIATIONS. JUST LET US KNOW YOUR REQUIREMENTS, AND WE’LL ADAPT THE DESIGN TO SUIT EACH VARIANT WHILE MAINTAINING CONSISTENCY IN QUALITY.

CERTAINLY. IF YOU HAVE PARTICULAR FABRICS, TRIMS, OR NOTIONS YOU’D LIKE US TO USE, FEEL FREE TO SUPPLY THEM. WE WILL ASSESS THEIR SUITABILITY FOR THE DESIGN AND INFORM YOU OF ANY POTENTIAL ADJUSTMENTS NEEDED.

WE CREATE CUSTOM GARMENTS IN ALL SIZES, TAILORED PRECISELY TO YOUR MEASUREMENTS OR YOUR TEAM’S NEEDS. OUR INCLUSIVE APPROACH ENSURES EVERY PIECE FITS COMFORTABLY AND LOOKS GREAT.

FOR INDIVIDUAL CUSTOM GARMENTS OR COSTUMES, THERE IS NO MINIMUM ORDER REQUIREMENT. FOR BULK ORDERS—SUCH AS CORPORATE EVENTS OR LARGE-SCALE BRANDING PROJECTS—PLEASE CONTACT US DIRECTLY FOR DETAILS AND PRICING.

SIMPLY FILL OUT OUR ONLINE ORDER FORM OR CONTACT US DIRECTLY TO DISCUSS YOUR PROJECT DETAILS. WE’LL REVIEW YOUR INFORMATION, PROVIDE A PERSONALIZED QUOTE, AND COLLABORATE WITH YOU ON THE DESIGN BEFORE PRODUCTION BEGINS.

YOU’LL DOWNLOAD OUR MEASUREMENT FORM, FILL IT OUT CAREFULLY, AND EMAIL IT TO US AFTER YOU COMPLETE STEP 1 (CAPTURE YOUR VISION) OF OUR PROCESS. TO ENSURE ACCURACY, WE RECOMMEND TAKING CLEAR PHOTOS OF EACH MEASUREMENT AND PROVIDING US WITH THE IMAGES (FEEL FREE TO CROP OR BLUR YOUR FACE FOR PRIVACY).

YES. WE OFFER ONE-ON-ONE CONSULTATIONS TO DISCUSS YOUR VISION, FABRIC OPTIONS, TIMELINE, AND ANY SPECIFIC REQUIREMENTS. THIS COLLABORATIVE STEP HELPS US ENSURE YOUR FINAL GARMENT MEETS ALL YOUR EXPECTATIONS.

PATTERNS ARE TYPICALLY PROPRIETARY TO OUR DESIGN PROCESS. HOWEVER, IF YOU’RE INTERESTED IN PURCHASING THEM, PLEASE CONTACT US TO DISCUSS POSSIBLE LICENSING OR PURCHASING OUTRIGHT.

PRICES VARY BASED ON COMPLEXITY, MATERIALS, AND LABOR. MOST PROJECTS START AT AROUND $1,000 AND CAN GO ABOVE $10,000 FOR HIGHLY DETAILED DESIGNS. WE PROVIDE A PERSONALIZED QUOTE ONCE WE UNDERSTAND YOUR SPECIFIC NEEDS AND DESIGN ELEMENTS.

OUR TURNAROUND IS 7-14 DAYS ONCE WE BEGIN YOUR PROJECT. THIS TIMELINE MAY SHIFT DEPENDING ON FACTORS LIKE COMPLEXITY, FABRIC AVAILABILITY, AND ANY REVISIONS DURING PRODUCTION. RUSH ORDERS MAY BE ACCOMMODATED AT AN ADDITIONAL COST.

WE PRIDE OURSELVES ON DELIVERING HIGH-QUALITY CRAFTSMANSHIP USING PREMIUM MATERIALS. EACH GARMENT IS METICULOUSLY DESIGNED, CONSTRUCTED, AND INSPECTED TO ENSURE YOU RECEIVE A PRODUCT THAT IS BOTH VISUALLY STUNNING AND DURABLE.

YES. WE WELCOME CLIENTS FOR IN-PERSON FITTINGS BY APPOINTMENT. THIS HANDS-ON APPROACH HELPS US ACHIEVE THE BEST POSSIBLE FIT AND ADDRESS ANY NECESSARY ADJUSTMENTS BEFORE FINALIZING YOUR GARMENT.

WE DO OUR UTMOST TO ENSURE ACCURATE MEASUREMENTS AND SIZING. IF IT'S AN ERROR ON OUR SIDE, WE WILL FIX IT AT NO COST. HOWEVER, MINOR ADJUSTMENTS THAT ARE NOT DUE TO OUR ERROR MIGHT BE NEEDED. WE OFFER ALTERATIONS AT AN ADDITIONAL COST, DEPENDING ON THE SCOPE OF CHANGES REQUIRED. PLEASE CONTACT US IMMEDIATELY IF YOU HAVE CONCERNS ABOUT THE FIT.

DUE TO THE PERSONALIZED NATURE OF CUSTOM GARMENTS, ALL SALES ARE FINAL AND NON-REFUNDABLE. WE DO OFFER ALTERATIONS FOR A FEE IF ADJUSTMENTS ARE NECESSARY AFTER DELIVERY. PLEASE DOUBLE-CHECK ALL MEASUREMENTS AND DESIGN DETAILS BEFORE PRODUCTION TO MINIMIZE THE NEED FOR SIGNIFICANT CHANGES.

YES. WE CAN INTEGRATE CUSTOM GRAPHICS, LOGOS, OR PRINTS AS NEEDED. SIMPLY PROVIDE THE ARTWORK OR LOGO FILES, AND OUR DESIGN TEAM WILL INCORPORATE THEM INTO THE FINAL PIECE. FOR MORE INTRICATE DESIGNS, WE MAY COLLABORATE WITH SPECIALIZED PRINTERS OR EMBROIDERY SERVICES.

IF OUR CURRENT FABRIC LIBRARY DOESN’T HAVE THE PERFECT MATCH FOR YOUR VISION, WE’LL SOURCE IT FROM TRUSTED SUPPLIERS. IF YOU HAVE A SPECIFIC MATERIAL IN MIND, FEEL FREE TO PROVIDE IT YOURSELF, OR WE CAN HELP YOU FIND THE BEST ALTERNATIVE.

A CROQUIS IS A QUICK, BASIC SKETCH OF A FIGURE OR GARMENT DESIGN. IT’S OFTEN USED TO COMMUNICATE THE GENERAL SHAPE AND PROPORTIONS OF A COSTUME OR GARMENT BEFORE FINALIZING DETAILS.

NO WORRIES. WE ONLY NEED YOUR IDEAS AND INSPIRATIONS—OUR SKILLED DESIGNERS WILL HANDLE THE ILLUSTRATIONS AND TECHNICAL DETAILS. REFERENCE IMAGES, COLOR SWATCHES, AND CONCEPT DESCRIPTIONS ARE OFTEN MORE THAN ENOUGH TO CONVEY YOUR VISION.

COSTUME: TYPICALLY ASSOCIATED WITH THEATRICAL, THEMED, OR CHARACTER-DRIVEN ATTIRE.

GARMENT: GENERALLY REFERS TO EVERYDAY OR SPECIAL-OCCASION CLOTHING THAT ISN’T TIED TO A SPECIFIC CHARACTER OR THEME.

WE SPECIALIZE IN BOTH, OFFERING EVERYTHING FROM THEATRICAL COSTUMES TO LUXURY EVENT WEAR.

OUR TEAM OF ARTISANS AND DESIGNERS HAS BEEN CRAFTING HIGH-QUALITY CUSTOM PIECES FOR OVER A DECADE, CONTINUOUSLY REFINING OUR SKILLS TO BRING YOU THE BEST IN CUSTOM GARMENT AND COSTUME DESIGN.